This Privacy Policy explains what personal information 99myr collects from Malaysian players, how that information is used, how long it is retained, and what rights you have in relation to your data. By registering an account with 99myr, you acknowledge that you have read and understood this policy.
Last updated: June 2026 | Applies to all 99myr accounts and users of https://99myr.app
99myr ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of all registered players and visitors to https://99myr.app ("the Site"). This Privacy Policy ("Policy") sets out, in accordance with applicable data protection legislation, the types of personal information 99myr collects, the purposes for which that information is processed, the legal bases for such processing, and the rights available to you as a data subject.
This Policy applies to all personal data collected through the Site, through your registered 99myr account, through communications between you and 99myr support, and through your participation in any games, promotions, or other services offered on the platform. It should be read in conjunction with the 99myr Terms & Conditions, which govern the overall relationship between you and the platform.
Your consent: By creating a 99myr account, you confirm that you are 21 years of age or older and that you have read, understood, and consented to the collection and use of your personal data as described in this Policy. If you do not consent, please do not register an account or continue using the platform.
99myr collects personal data from you in several ways — directly when you provide it during registration, automatically as you use the platform, and from third-party sources where lawfully permitted. The categories of personal data we may collect include:
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Registration form, KYC verification |
| Contact Data | Email address, phone number, residential address | Registration form, account settings |
| Financial Data | Payment method identifiers (e.g. Touch n Go account reference, bank account name), transaction amounts, deposit and withdrawal history | Cashier, payment processor |
| Account & Gaming Data | Username, account balance, game history, bet records, session logs, bonus activity | Platform activity |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, time zone | Automatic collection via server logs and cookies |
| Communications Data | Live chat transcripts, email correspondence, support ticket contents | Customer support interactions |
| Responsible Gaming Data | Self-exclusion requests, deposit limit settings, session time configurations, self-assessment responses | Account settings, support requests |
99myr does not collect or store full payment card numbers, CVV codes, or online banking login credentials. All payment processing is handled through third-party payment providers who maintain their own security standards.
99myr processes your personal data only for specified, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. The primary purposes for which we use your data are as follows:
99myr processes personal data only where a lawful basis exists under applicable data protection law. The bases on which we rely are:
99myr does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the following limited circumstances:
All third-party service providers with whom 99myr shares personal data are contractually required to process such data only for the specified purposes and in compliance with applicable data protection obligations.
99myr uses cookies and similar tracking technologies to operate the platform, improve the user experience, and analyse traffic patterns. By using the 99myr site, you consent to the use of cookies in accordance with this Policy.
We use the following categories of cookies:
You may configure your browser to block or delete cookies. However, disabling strictly necessary cookies will prevent you from logging in to your 99myr account. 99myr does not currently use third-party advertising or behavioural tracking cookies.
99myr retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual.
99myr takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or alteration. These measures include:
While 99myr implements robust security measures, no internet transmission or electronic storage system is completely immune to risk. You are responsible for maintaining the confidentiality of your account credentials and for notifying 99myr support immediately if you suspect unauthorised access to your account.
Subject to applicable law and certain legal exceptions, you have the following rights in relation to your personal data held by 99myr:
To exercise any of the above rights, contact 99myr support with the subject line "Data Subject Request". We will respond within 30 days. Where a request is complex or involves multiple rights, we may extend this period by a further 60 days with prior notification.
The 99myr platform is strictly intended for adults aged 21 and above. 99myr does not knowingly collect personal data from persons under the age of 21. Age verification is enforced at the point of registration and as part of the KYC process prior to first withdrawal.
If we become aware that personal data has been submitted by an individual under the age of 21, we will take immediate steps to delete that data, close the associated account, and return any deposited funds to their verified source. If you believe that a minor has accessed the platform, please contact 99myr support immediately at [email protected].
🔞 Age restriction: 99myr is a 21+ platform. Use of this platform by anyone under the minimum age constitutes a serious breach of the Terms & Conditions and this Privacy Policy.
99myr may transfer personal data to service providers, game providers, and payment processors located outside of Malaysia. Where such transfers occur, 99myr takes steps to ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that applied within the Platform's primary operating jurisdiction.
Safeguards for international transfers may include contractual data protection clauses with the receiving entity, processing only by entities located in jurisdictions recognised as providing adequate data protection, or other approved transfer mechanisms under applicable law.
By using 99myr and providing your personal data, you consent to the transfer of your data to service providers and partners in other countries where necessary for the delivery of the Platform's services, subject to the protections described above.
99myr reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or the Platform's data processing practices. Where a material change is made, 99myr will provide advance notice via the registered email address and/or a prominent notification on the Site not less than seven (7) days before the revised Policy takes effect.
The date of the most recent revision is displayed at the top of this page. Your continued use of the 99myr platform after the effective date of any revised Policy constitutes your acceptance of the changes. We encourage you to review this page periodically to stay informed of how 99myr protects your personal data.
If the changes are significant and we rely on your consent as the lawful basis for processing, we will seek your fresh consent before the revised processing begins.
If you have any questions, concerns, or requests relating to this Privacy Policy or 99myr's data processing practices, please contact us through the following channels:
For formal data subject requests requiring identity verification before processing, please include your full registered name, registered email address, and account username in your communication. We may request additional documentation to confirm your identity before processing your request.
Our support team is available 24/7 to handle data requests, privacy queries, and responsible gaming concerns.